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Globe Telecom mobile services now up in affected areas


Globe Telecom

Globe Telecom said Thursday that mobile services are now up in areas that experienced service disruption Wednesday due to strong winds brought by Typhoon Glenda. Company efforts to expedite recovery process, coupled with fairer weather conditions, have allowed the telecommunications provider to restore services in affected areas, said Yoly Crisanto, Senior Vice President for Corporate Communications. According to Crisanto, service disruption in areas heavily affected by the typhoon was due mostly to loss of commercial power.

“The power situation remains to be a challenge in areas severely affected by the typhoon and we are providing additional generation sets to mitigate power outage. Additional technical teams from other regions unaffected by the typhoon have also been deployed to aid local teams. We wish to assure our customers that the company continues to expedite the recovery process in affected sites,” Crisanto said.

Globe services in northern Luzon and Metro Manila were generally unaffected.

To help residents in areas severely affected by the typhoon, the telecommunications provider is now providing more Libreng Tawag stations. Globe said it added five more Libreng Tawag and Charging sites in various parts of the country on top of the facilities set up at the Daet Elevated Town Plaza in Daet, Camarines Norte yesterday afternoon.

Libreng Tawag and Charging stations are now up at the University of Eastern Philippines, Catarman, Northern Samar; in front of Tradecom Office, Lapu-lapu St. and in front of Legazpi Public Market, Legazpi City, Albay; Merville Access Road, Paranaque City, Metro Manila; and People’s Hall, Brgy. Poblacion, Muntinlupa City, Metro Manila.

At the same time, Globe has identified the municipalities of Sto. Domingo and Malinao in Albay as priority areas for relief operations that will be conducted over the weekend.

Two of the areas being assisted by Globe –Sto. Domingo and Malinao, are part of the company’s community-based Disaster Risk Reduction and Management Program to help communities prepare for possible emergencies during the rainy season such as flooding, landslides, and strong winds. Other areas for assessment are the provinces of Quezon and Bataan.

At the same time, Globe employee volunteers have committed to assist the Department of Social Welfare and Development – National Resource Operations Center (DSWD-NROC) in repacking operations.


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