ViewSonic Digitizer Module Enhances Advanced Virtual Teller Machine (VTM) Solutions for Banking Industry

VTM with e-signature features provide an enhanced customer gateway with improved operating efficiency

ViewSonic Corp., a leading global provider of visual solution products, introduces new digitizer touch modules for Virtual Teller Machine (VTM) solutions. The modules, ranging from 5-inch to 21.5-inch, provide digital biometric signature capture capabilities with ViewSonic’s exclusive battery-free V Pen, allowing the financial industry to implement authentic e-signature capture and recognition.

Designed to provide the full array of supporting options customers are accustomed to at their local bank branch, VTM’s are revolutionizing retail banking. “ViewSonic understands how to effectively implement VTM solutions in banking institutions, whether they are competing to provide more impressive and personalized services or looking for a solution to massively save on operating costs,” said Bonny Cheng, President of the Global Product Group at ViewSonic. “We are dedicated to enhancing these digitizer modules to improve VTM solutions, to give the financial industry the right tools to achieve high efficiency and total satisfaction. Recently, we have successfully implemented our solutions with several tier one banks, including ICBC.”

VTM solutions provide support for cash transactions, fund transfers, account transactions, as well as digital biometric signature capturing. ViewSonic’s pen modules can record biometric data for e-documentation, provide accurate e-signature storage, and secure encrypted digital signatures.

Available with a full suite of SDKs and API, the solutions can be quickly deployed into any environment with features to give banks the ability to provide round-the-clock counter services without the limitations of traditional bank branches, in terms of time, location, and limited personnel. For banks, these solutions can drastically reduce operating costs and service time, increase customer turnover, and improve customer satisfaction.

With an accuracy of 200 points per second (PPS) and 5,080 lines per inch (LPI), every detail is precisely captured and reproduced on the display. Featuring 2048 highly-sensitive pressure levels, the battery-free V Pen replicates traditional ink signatures with additional levels of security, only available to fully digitalized signatures. In addition, the digitizer touch modules are compatible with optical touch or projected capacitive touch, which allows for dual-touch functionality. With total VTM Solutions, banks can deliver enriched, flexible customer service, and can efficiently expand their presence, without increasing their costs.