Smart reaffirms 5G leadership as PH's Most Reliable 5G Mobile Operator

Leading mobile services provider Smart Communications, Inc (Smart) continues to lead the 5G revolution in the Philippines as it clinches the ‘Most Reliable 5G Mobile Operator’ award in the latest report by Ookla, the global leader in internet testing and analysis.

For this recognition, Smart obtained the highest scores in 5G Consistency and 5G Availability based on Ookla’s Speedtest Intelligence data in Q2 2021.

Ookla notes that 5G Consistency is calculated based on the percentage of a provider’s users that meet minimum download and upload speeds, while 5G Availability identifies the network whose users spend the highest percent of their time on 5G.

Consistent and available 5G network

Smart topped 5G Consistency with a score of 89.78 percent versus Globe’s 78.15 percent. Smart also led in 5G Availability with a score of 14.67 percent versus Globe’s 11.86 percent

“This claim recognizes Smart commitment to delivering best reliability to their customers across the Philippines,” said Ookla CEO Doug Suttles in a statement.

“Citations like this only attest to the superior customer experience we provide our subscribers as the 5G pioneer in the Philippines. These also inspire us to keep getting better and faster so our customers can live the Giga Life and pursue their passions in our increasingly digitized world,” said Jane J. Basas, SVP and Head of Consumer Wireless Business at Smart.

Philippines' fastest 5G network

Prior to this, Ookla also cited Smart as Philippines’ Fastest 5G Mobile Network in Q1-Q2 2021, with median download and upload speeds that are twice as fast as its closest rival.

Smart led in download speeds with 220.66 Mbps versus Globe’s 103.22 Mbps. Smart also edged out competition in terms of upload speeds with 20.61 Mbps versus Globe’s 8.07 Mbps.

Smart also reasserted its dominance as the fastest mobile network in the Philippines for four years in a row now.

Since Smart launched the country’s first 5G commercial service last year, the telco has fired up over 4,000 5G sites in more than 3,000 areas across the country, making Smart the first, fastest, and widest 5G network in the Philippines.

Smart’s 5G network is supported by parent company PLDT's fiber network, which is the country's most extensive at more than 524,000 kilometers as of end-June.