Smart ramps up SIM Registration, registers 10M Smart and TNT customers

PLDT wireless unit Smart Communications, Inc. (Smart) has registered the SIMs of over 10 million Smart and TNT customers across the country, the most number among all telcos.

“We have taken specific steps to ensure that our SIM Registration will be inclusive. Our representatives and associates manning the booth are instructed to specifically ask for verbal permission so that they themselves can use our customers’ handsets, or do the registration on behalf of our customers using our own device, to register their SIMs. Our goal is to be able to register all Smart and TNT SIM users. As we speak we are preparing other solutions as needed, to make SIM Registration as inclusive as possible,” according to Cathy Yang, head of group corporate communications at PLDT and Smart.

As mandated by the SIM Registration Act, which aims to curb the proliferation of text scams and other mobile phone-aided criminal activities, Smart made available its SIM Registration portal www.smart.com.ph/simreg on December 27, 2022. Through this platform, millions of Smart and TNT customers have been able to conveniently register their SIMs.

Smart and TNT are also accelerating the deployment of SIM Registration booths and touchpoints all over the country, by collaborating with LGUs, partner stores, and regional and provincial distributors. The touchpoints offer assistance to Smart and TNT customers needing information on how to register their SIM, as well as provide physical assistance to customers with special circumstances – seniors, persons with disabilities, those still using basic phones.

Smart and TNT were the first to set up assisted SIM Registration in Iloilo and Davao. Every day, Smart and TNT are adding more touchpoints in different areas of the country, including in the Cordillera Administrative Region, Bicol region, in the Visayas, and across Mindanao.

Smart Prepaid and TNT subscribers can register their SIM and get 3 GB FREE data upon completing these steps:

• Step 1. Visit www.smart.com.ph/simreg
• Step 2. Input your information and upload a valid ID
• Step 3. Wait for an SMS confirmation and get 3 GB FREE Data

Smart is also making SIM Registration more convenient for postpaid subscribers, who simply need to confirm the personal information and IDs they submitted for their postpaid plan application. To do this confirmation, subscribers just need to text YES to 5858. They shall then receive a confirmation message from Smart upon successful SIM Registration.

All Smart and TNT customers are advised to register their SIMs before the deadline set by law, to keep these SIMs active and to help fight against scammers and predators online.