Vertiv Announces Opening of New Philippines Office and Customer Experience Center at SM Mega Tower

Vertiv, a global provider of critical digital infrastructure and continuity solutions, today formally opened the doors of its new offices in Manila as part of its rapid expansion and continuous investment in the country. Boasting modern amenities and a “glocal” environment, the new Manila site will house more than 1,200 people that make up the company’s local workforce, supporting Vertiv’s local, regional and global operations.

(L-R) Felix Bailer, VP, Global Business Services, Cheryl Lim, Chief Human Resources Officer, David Fallon, Chief Finance Officer and David Yao, General Manager, Manila Hub

Located at the SM Mega Tower building in the heart of Mandaluyong City’s central business district, the Vertiv offices span over 8,000 square feet across four floors and feature modern amenities, including flexible workspaces, focus areas and wellness rooms, as well as an open office concept to provide employees with an environment that encourages productivity and collaboration.

“We designed the Vertiv Manila offices to be open and dynamic to inspire our employees and encourage them to be energetic and creative when at work. We understand that the commute and time spent on computers and in meetings can be taxing for our staff. The amenities we have included in our office design will hopefully give our employees a boost and an overall positive environment where they can grow both at a professional and personal level,” said David Yao, general manager, global regional operations center (GROC), Vertiv.

“We understand that returning to the office can be challenging for some and our open office concept, lounge spaces and focus rooms will give our employees some benefits not found in typical offices or even at home,” Yao added.

Vertiv has invested in a significant expansion in the Philippines post-pandemic. From a workforce of over 700, the company has been quickly scaled to over 1,200 employees in recent years.

“The choice to increase this team reflects on the strong skillset of the Filipino workforce. Here at Vertiv Manila, we are proud to be ‘glocal’. Not only do we cater to Philippine customers through Vertiv Philippines, but we also work with key stakeholders and customers across the regions of Asia Pacific, North America and Europe,” added Yao.

In addition, Vertiv officially opened the doors to its modern Customer Experience Center (CEC) and the Vertiv Academy, also located within the SM Mega Tower. The sprawling facilities offer Vertiv customers in the Philippines the opportunity to have a hands-on experience with Vertiv products and technologies, guided by local technical experts.

“We are excited to open the doors to our CEC and the Vertiv Academy to our Philippine customers,” said Pamela Albar, sales director, Vertiv Philippines. “Recently, we have seen strong interest among various sectors, particularly on how to build future-friendly critical infrastructure amid the proliferation of Artificial Intelligence (AI) and 5G. We can’t wait to welcome our customers to our facilities.”

Present during the inaugural activities on May 28th is David Fallon, Vertiv’s chief financial officer; Cheryl Lim, Vertiv’s chief human resources officer; Alexis Ortiga, SM Prime Holdings vice president and head of SM Offices; and Maricris Cruz, SM Offices regional accounts manager.

“SM Offices is proud to have Vertiv call SM Mega Tower ‘home’. This new facility is a testament to our shared vision of pioneering office environments that are not only functional but also inspiring and conducive to the modern demands of convenience, collaboration, and a human-centric approach to workplace design," said Ortiga.

“The pandemic has certainly transformed the way we look at the physical office and it is our goal here at Vertiv to encourage flexible and comfortable working spaces. With these amenities, we hope to also attract the best local talent to grow our business operations,” added Yao.